Returns, Exchanges, and Warranty Claims

Please include the reason for your request in the notes field. We look forward to resolving any issues with your purchase.

Only used if we need to follow-up your request via phone.
If you have more than one to inquire about, please inform us in the notes field below.
Where did you purchase your Norb® product?

Please note: our bulbs are only sold on norblighting.com, shop.norblighting.com, walmart.com, and amazon.com. Returns from marketplaces outside of these cannot be accepted.

If you cannot find your order ID, please let us know in the notes below.
If you cannot find your order ID, please let us know in the notes below.
If you cannot find your order ID, please let us know in the notes below.